1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

OpSpot uses cookies and similar technologies for several purposes, including:

Keeping you signed in to your account
Remembering your preferences and settings
Understanding how you use our platform
Improving our services based on usage patterns
Ensuring the security of your account

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, account access, and session management. You cannot opt out of these cookies as the Service would not work without them.

Cookie Name	Purpose	Duration
auth_token	Maintains your login session	Session
refresh_token	Enables automatic session refresh	7 days
company_context	Remembers your selected company	Session
csrf_token	Protects against cross-site request forgery	Session

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations.

Cookie Name	Purpose	Duration
user_preferences	Stores your display and notification preferences	1 year
sidebar_state	Remembers sidebar collapsed/expanded state	30 days
timezone	Stores your timezone preference	1 year

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes users	2 years
_gid	Google Analytics - distinguishes users	24 hours
ai_session	Azure Application Insights - session tracking	30 minutes
ai_user	Azure Application Insights - user tracking	1 year

3.4 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

Provider	Purpose	More Information
Google reCAPTCHA	Bot protection and spam prevention	Google Privacy Policy
Google Maps	Location and mapping features	Google Privacy Policy

4. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways:

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:

4.2 Consequences of Disabling Cookies

Please note that if you choose to disable cookies, some features of the Service may not function properly. Essential cookies cannot be disabled as they are required for the basic operation of the platform.

5. Similar Technologies

In addition to cookies, we may use other similar technologies:

Local Storage: Used to store data locally on your device for faster access and offline functionality.
Session Storage: Similar to local storage but cleared when you close your browser tab.
Web Beacons: Small graphic images used in emails to track whether messages have been opened.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: support@opspot.com
Phone: 1-800-717-420