Terms of Service

1. Acceptance of Terms

By accessing or using the OpSpot platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users, including individual users, company administrators, and team members.

2. Description of Service

OpSpot is a cloud-based project and operations management platform designed for construction, maintenance, and field service industries. The Service provides tools for project scheduling, task management, team collaboration, document management, subcontractor engagement, and related business operations.

3. Account Registration

To use the Service, you must register for an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your account information remains accurate and up-to-date

4. User Responsibilities

When using the Service, you agree to:

• Comply with all applicable laws and regulations
• Use the Service only for lawful business purposes
• Not attempt to gain unauthorized access to the Service or its systems
• Not interfere with or disrupt the integrity or performance of the Service
• Not upload or transmit viruses, malware, or other harmful code
• Not use the Service to send spam or unsolicited communications
• Respect the intellectual property rights of others

5. Subscription and Payment

5.1 Subscription Plans

The Service is offered on a subscription basis. Specific features and pricing are determined by your selected subscription plan. Free trial periods may be offered at our discretion.

5.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. You authorize us to charge your designated payment method for all applicable fees. All fees are non-refundable unless otherwise specified.

5.3 Price Changes

We reserve the right to modify our pricing with reasonable notice. Price changes will take effect at the start of your next billing cycle following notification.

6. Data and Privacy

6.1 Your Data

You retain ownership of all data you upload to the Service ("Your Data"). By using the Service, you grant us a limited license to use Your Data solely to provide and improve the Service.

6.2 Data Security

We implement industry-standard security measures to protect Your Data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6.3 Data Handling

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by OpSpot and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

8. Third-Party Services

The Service may integrate with or contain links to third-party services. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of such services is at your own risk and subject to the terms of those services.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.

10. Limitation of Liability

To the maximum extent permitted by law, OpSpot and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that it will be error-free.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using the account settings feature. Upon termination, your right to use the Service will immediately cease.

12.2 By Us

We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to other users, us, or third parties.

12.3 Effect of Termination

Upon termination, we may delete Your Data after a reasonable retention period. We recommend exporting Your Data before terminating your account.

13. Indemnification

You agree to indemnify and hold harmless OpSpot and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Australia.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@opspot.com
Phone: 1-800-717-420